misfits market customer service
Lo and behold, they were available in a quite a large market, including my state. We’re constantly changing how we pack our boxes to make sure everything arrives in the best condition, so we’re sorry to hear about the state of your latest box. The box was a disaster. Is there a trick to getting my box delivered on time. We still need to give ever rescued fruit and veggie a home, after all! Bad experience (and this was only the third box). Onions: This is around a pound of white onions, so about $1.69 for non-organic at the store. When I press sign-in, it turns to Loading and stuck there. From reading all the comments I think I will wait until you have ordering kikns worked out. While I have had some issues with missing Marketplace items, customer service has always been outstanding in correcting shipping mistakes. Hi Lilian! If you’re going out of town for the week, simply click “Skip delivery” for the week you want to skip. I am confused as to how to fill my box. Where on my account page can i find what day my Marketplace and customization window opens? My first box was in great shape and looked amazing! Hi Pat. They sell these ugly fruits and vegetables to people like you and me who don’t mind an onion that’s too big or a potato that’s too small. But when all else fails, I just chop up weird vegetables and throw them into a pot of soup. I am hooked !! You can do that here: https://misfitsmarket.zendesk.com/hc/en-us/requests/new. Thanks for the reply, I wasn’t expecting any reparations, I just wanted to bring the issue to your attention. Hi Karyn, we’re sorry to hear about our lack of communication and the state of your recent boxes! I was wondering if I was still charged for this? than what I can find in the grocery. Also, we have been eating more fruits and vegetables now that they show up on our doorstep every week. Thank you! I figured I would give them one more try and today’s box was perfect. However, you’re totally right! Hi Pam, we’re sorry to see you go and we hope you give us a chance to make this right! Hi!!! If you’re still having issues accessing it, please fill out a ticket with our customer success team here: https://misfitsmarket.zendesk.com/hc/en-us/requests/new It will be added to our queue and our team will be in touch with you via email as soon as they can. That’s definitely not up to our standards and we want to make this right. Also, I have found that even though we now have the privilege of eating nearly 100% organic produce, we are actually spending less on groceries each week. Very disappointed & want to cancel my subscription please. Their account management is one of the easiest I’ve used among all the various online accounts I have. Hi Sherry, we’re sorry to hear about the state of your celery! Hi Lori, we appreciate your feedback. This would be for non-organic pears, while the Misfits Market pears are organic. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
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